Technique Recruitment Solutions

UK Service Manager – Technical Sales 

Technique Recruitment Solutions are a specialist Engineering & Manufacturing Recruitment company based in Norfolk. We are working closely with our client who are leading manufacturer and supplier of post-harvest washing and handling solutions. The company are growing and continuously developing, as a result they are looking for a dynamic new Service Manager to further improve customer’s experience.

Purpose of the role
As Service Manager – UK you will be responsible for taking the company and its current service position to the next level.  

This will be achieved by working closely with existing customers and partners in the UK, Ireland and Scandinavia to increase service engagement and performance levels. 

At the same time, you will intensify the synergy between service, sales, and marketing, with the aim of exceeding customer service expectations, and meeting agreed service KPIs.

Technical sales experience – from a service and/or capital equipment perspective.
Endless energy, enthusiasm and responsiveness, particularly in respect to service performance.
Strong technical background and problem-solving skills.
An excellent understanding the synergy required between the service and sales teams.
·         Experience with systems such as CRM, service ticketing, online parts ordering, and customer database management.

Excellent leadership skills, including an ability to coach your team to optimal results.
Ideally you will have a background in agricultural machinery business.
Flexible, dynamic and open attitude towards change and variety in the workplace.

What do you get in return?

A company a committed to provide the best service results for our customers and staff.
Family-owned business with a fun, transparent and focused culture.
·         Company commitment to personal and professional growth and development.

·         A competitive salary package, including a company vehicle.

Working in a dedicated and enthusiastic international team.

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